Nekoin · Support

Nekoin Support

Have a question or a problem with Nekoin? Reach us in either of these ways.

Contact us

Email: [email protected]. Please include the app version and your device model so we can help faster.
In the app: open the Help menu in Nekoin. Your message goes straight to the Widzu team.

Frequently asked questions

Do I need an account?

No. You can start using Nekoin right away without an account, and your records stay on your device.

Does Nekoin connect to my bank account?

No. Nekoin only records. Auto-capture reads notifications from the bank or e-wallet apps you choose, on your device, and every transaction waits for your approval.

What happens when I change phones?

Use Backup to save every entry, including receipt photos, to a file you choose, then restore it on your new phone. Nekoin Plus can also make scheduled automatic backups.

When will Nekoin be on Google Play and the App Store?

Nekoin is in closed testing on Google Play. You can try it early by becoming a tester. An iPhone version is not available yet.

Does Nekoin offer loans?

No. Debts, instalments, paylater and arisan are for record keeping only. Nekoin does not provide loans, payments or any other financial service.